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Get Audit‑Ready in Days, Not Months

Terms and conditions

Welcome to Accel Comply! These Terms and Conditions ("Terms") govern your use of the Accel Comply website and your purchase of any compliance documentation packs or Care Plan services from us. By accessing our website or ordering our services, you agree to these Terms. If you do not agree, please refrain from using the site or services.These Terms apply to all visitors, users, and customers of Accel Comply. They describe the rights and responsibilities of Accel Comply ("we", "us", or "the Company") and you as the Client ("you" or "the Client"). The scope includes both general website use and the provision of our fixed-scope compliance documentation services. We pride ourselves on a transparent, founder-led service ethos, and these Terms are written in plain English to reflect that.We may update these Terms from time to time by posting an updated version on our website. Continued use of our site or services after any changes means you accept the revised Terms.Text

Definitions

For clarity, here are some key definitions used in these Terms:

Other capitalized terms may be defined elsewhere in these Terms. In these Terms, words in the singular include the plural and vice versa, and headings are for convenience only and do not affect interpretation.

Services description

Accel Comply offers fixed-scope, fixed-price compliance documentation services to help you get audit-ready quickly. Our main Services are:

All Services are delivered remotely. We do not ship physical goods – the documentation packs and updates are provided in electronic format (e.g. text documents, spreadsheets, PDFs, etc.). Each Pack has a defined scope of deliverables (for example, a set number of policies, checklists, or other documents relevant to the framework). The exact contents of your Pack will be specified in your Order or proposal, so you know exactly what to expect. Our fixed-scope approach means we perform only the agreed-upon work for the fixed price, ensuring transparency and no surprise fees.

Ordering process

You can order a Documentation Pack or Care Plan by contacting us through our website or email, or by accepting a proposal/quote we provide. An Order is considered confirmed when both parties agree in writing (including email) on the scope and pricing. For Pack Services, this usually involves us sending a brief proposal or order confirmation detailing the deliverables, price, and timeline, which you accept. For the Care Plan, you may subscribe when purchasing a Pack or add it later; if a Care Plan is included with your Pack, it will be noted in the order confirmation.By placing an Order, you represent that you are a business client (not a consumer) and have the authority to bind the company or entity you represent. All Orders are subject to these Terms, which together with any specific terms in the order confirmation or proposal, form the entire agreement for that service.We reserve the right to decline an Order in certain cases – for example, if the requested service is outside our scope of expertise, if there are compliance or ethical concerns, or if you are in a country under sanctions or restrictions that prevent us from doing business. If we cannot accept your Order, we will inform you and no contract will be formed (or we will refund any payment already made for that Order).

Pricing and fixed fees

Our services are offered on a fixed-price basis for the defined scope of each Pack. This means the fee for each Pack (Express, Core, Plus) is set in advance and includes the deliverables and services specified for that package. Prices will either be listed on our website or communicated in the proposal/order confirmation. All prices are in Euro (EUR) unless stated otherwise, and are exclusive of any applicable taxes or VAT. If VAT or similar taxes apply, they will be added as required by law.Because our packs cover a fixed scope, any additional work or major changes requested (beyond what's included in the package) would require a separate fee (see Delivery and Revisions regarding change orders). We strive to be transparent about pricing at every step.

Invoicing and payment terms

Accel Comply will invoice you for the agreed price of the Services. Unless otherwise agreed, our standard payment term is NET 7 days from the invoice date (payment due within 7 calendar days). For smaller orders or at our discretion, we may require payment "Due on Receipt" (immediate payment upon receiving the invoice). Invoices will be issued electronically (via email). We currently accept payments by bank transfer (SEPA). Other payment methods (such as credit card or online payment) may be available as indicated on the invoice or website.For higher-value projects (generally, orders above €1,000), we typically require a 50% upfront deposit to begin work. The deposit invoice will be issued once the Order is confirmed. The remaining 50% (balance) will be invoiced upon completion of the deliverables (or immediately prior to final delivery). We reserve the right not to deliver the final documents until the remaining balance is paid in full. This policy is to ensure we are compensated for the work, especially for larger scopes. In practice, many clients choose to pay the full amount upfront or promptly upon delivery, but if a split payment is agreed, the final materials will be released only after full payment is received.Late payments are not only against our policy, they can also delay your project. If you do not pay an invoice by the due date, we reserve the right to suspend our work or withhold delivery of any pending deliverables until payment is made. Additionally, late payments may incur late payment interest and/or fees in accordance with Danish law. Interest on overdue amounts may be charged at the rate permitted by law (for example, X% per month or the statutory default interest rate) from the due date until payment is received. We will also remind you if a payment is overdue; please communicate with us if you anticipate any delay so we can work out a solution.All fees paid are generally non-refundable, except as expressly provided in these Terms (see Termination and Cancellation). You are responsible for any bank charges or transfer fees such that we receive the full invoiced amount.

Taxes

As a business-to-business service, our invoices may be zero-rated for VAT if the sale is cross-border within the EU (reverse charge mechanism) or outside the EU, provided you supply the necessary VAT identification. If we are required to charge Danish VAT or other taxes (for domestic Danish clients or EU clients without a valid VAT number), this will be added to your invoice. It is your responsibility to provide correct billing details and any exemption information before we issue the invoice.

Delivery of documentation packs

All services are delivered remotely. Deliverables (such as policy documents, templates, reports, or other files) will be provided in electronic form, typically via email or a secure download link. No physical items will be shipped or delivered.When you purchase a Documentation Pack, we will agree on a delivery timeline in the proposal or order confirmation. Our standard commitment for delivery is usually between 5 to 10 business days from the time we have all necessary information from you, depending on the pack and its complexity. (For example, an Express Pack might be delivered sooner, whereas a Plus Pack covering two frameworks might be closer to the upper end of the range.) We will make reasonable efforts to meet the agreed timeline.Client Cooperation: Please note that delivery timelines are contingent on your timely cooperation. We may need information, feedback, or input from you (such as details about your organization, existing policies, or specific preferences) to customize your documents. The timeline "clock" starts once we have received all required information from you. If there are delays in you providing inputs or feedback, the delivery timeline will be extended accordingly. We are not responsible for delays caused by your unavailability or slow responses.Timely Delivery: If we anticipate any delay on our side (for example, due to unforeseen circumstances), we will notify you as soon as possible and provide an updated delivery date. While we take pride in meeting our deadlines, occasionally factors outside our control (such as sudden illness, emergencies, or other force majeure events) could impact delivery. In such cases, we will communicate promptly and work with you in good faith to either adjust the timeline or, if appropriate, provide a small discount or extra service as a gesture of goodwill. However, except as explicitly agreed, timeline commitments are not legally binding guarantees; we cannot accept liability for purely consequential damages due to a delayed delivery (see Limitation of Liability).Once deliverables are ready, we will send them to you electronically. It is your responsibility to review the delivered documents promptly upon receipt. We encourage you to examine everything and ensure it meets your needs and expectations.

Acceptance and minor revisions

We include up to two (2) rounds of minor revisions for your documentation pack after the initial delivery. This means after you receive the first draft of the documents, you may review and request changes or corrections, and we will update the documents accordingly. If needed, you can then review the revised documents and request one more set of minor tweaks. These minor revisions are included in the fixed price.What counts as a minor revision? Minor edits include small adjustments such as textual clarifications, correcting inaccuracies, changing job titles or names, or other tweaks that do not significantly alter the scope of the work. For example, if a policy references the "Security Officer" and your company uses the title "Information Security Manager" instead, that change would be minor. Formatting changes or brief clarifications of wording are also considered minor.Major changes or out-of-scope requests: If you request significant modifications that go beyond the agreed deliverables or fundamentally change the project, those will be treated as major changes and are not included in the two rounds of minor revisions. Major changes could include, for instance, adding entirely new policy documents that were not part of the original scope, requesting a complete rewrite of substantial portions of the content, or switching to a different compliance framework than originally agreed. Such major changes constitute a change in scope. In these cases, we will discuss the requirements with you and likely issue a change order or new proposal with an additional fee for the extra work. We will not proceed with major out-of-scope changes without your approval of any additional costs.By clearly distinguishing minor vs. major edits, we aim to keep the project scope fixed and transparent (a core part of our fixed-scope ethos) while still ensuring you are satisfied with the end product. If you are unsure whether a requested change is considered minor or major, please ask and we will clarify.Revision timeline: The two rounds of minor revisions should be requested within a reasonable time after delivery. We generally ask that you submit any revision requests within, for example, 14 days of receiving the deliverables (and similarly for the second round, within 14 days of receiving the revised draft). This ensures the project keeps momentum and we can close it out in a timely manner. If we don't hear any feedback or change requests from you within 30 days of delivery, we may consider the project accepted and completed. (However, if you have the Care Plan, you will still be entitled to updates as described below.)

Care Plan updates

If you are subscribed to our Care Plan (either purchased separately or included in your package for the first year), it entitles you to ongoing support and document updates. Updates mean we will incorporate regulatory changes, standard updates, or minor organizational changes into your documents up to four times per year upon request or as scheduled. For example, if a new law or guideline is introduced that affects your policies, we will update the relevant documents for you under the Care Plan. These update cycles ensure your documentation stays current year over year.Care Plan also includes light support, such as answering questions about the documents or providing guidance on how to implement them. Support is generally provided via email. We strive to respond to Care Plan support queries within a reasonable time frame (typically 1-2 business days). The Care Plan is a remote service as well; any support or update deliverables will be provided electronically.The specifics of what the Care Plan covers (and does not cover) are as follows:

Care Plan subscriptions run for one-year periods. If you received an initial year included with your Pack, that period starts from the delivery of your documentation pack and runs for 12 months. We will reach out to you towards the end of the included period about continuing the Care Plan into the next year.

Legal disclaimer (no legal advice)

Accel Comply's Services (including documentation, policies, templates, and any advice or commentary we provide) are not legal advice and we are not a law firm. We are compliance professionals providing documentation and guidance based on standards and good practices, but we do not engage in the practice of law. The content of the documents and any communications from us are for informational purposes to assist your compliance efforts, not a substitute for professional legal counsel.Client's responsibility: You, the Client, remain fully responsible for your company's compliance with applicable laws and regulations, and for how you implement and use the documents and advice we provide. Our documents are meant to help you get audit-ready, but simply having documentation does not guarantee compliance or certification. Actual compliance depends on your organization's processes, controls, and adherence to the policies in practice. If you use our templates without actually following them or if there are issues in your operations, that is outside our control. In other words, we deliver the policies, but if an issue arises from how you run your business or security program, that's on you.No guarantees or warranties: While we strive to ensure that our documentation is up-to-date and aligned with relevant standards and regulations at the time of delivery, we cannot guarantee that regulators, auditors, or third parties will accept your documentation or that using our services will result in a successful certification or compliance outcome. We do not guarantee any specific results, such as passing an audit or avoiding fines or penalties. The Services are provided "as is" to the maximum extent permitted by law.We disclaim any implied warranties or terms to the fullest extent permitted under applicable law. For example, we do not warrant that the Services will meet all your requirements or that the documentation will be error-free or comprehensive for all purposes. However, if you find any issues or errors in our deliverables, we encourage you to let us know and we will do our best to address them (as part of the revision process or Care Plan updates, as applicable).Nothing in our communications should be construed as legal, financial, or other professional advice outside the narrow scope of delivering compliance documents. You should consult your own legal counsel or advisors for advice on how laws and regulations apply to you.

Intellectual property and license

All materials, templates, documents, and content provided by Accel Comply as part of the Services are protected by intellectual property rights. Unless otherwise explicitly agreed, Accel Comply retains ownership of all intellectual property (including copyright) in the deliverables and underlying templates. In plain terms, the compliance templates and text we have created are our intellectual property.Upon full payment for a Documentation Pack, we grant you a perpetual, worldwide, non-exclusive license to use, reproduce, and modify the delivered documents for the internal purposes of your organization. This license allows you to tailor the documents further if needed and to implement them within your business operations. You may also share the documents internally with your staff and with external parties on a need-to-know basis related to compliance (for instance, you can show relevant policies to an auditor or provide certain policy documents to a business partner or client who needs to review your compliance program).However, you may not resell, sublicense, or distribute our documents or templates to any third party outside of your organization without our prior written permission. The license we grant is for your use only. For example, you should not publish the templates publicly or provide them to another company to use for their own compliance needs. Similarly, you can't incorporate our material into a product or service you offer to others. We appreciate that you value our work; please refer others to us rather than sharing the templates.Any of your trademarks, logos, or proprietary information that you provide to us for inclusion in the documents remain your property, and we will use them only to the extent necessary to perform the Services. We will not acquire any rights in your trademarks or other personal/company data you provide beyond what is needed to incorporate it into the deliverables for your use.If we happen to use any third-party materials (for example, a publicly available standard or a snippet from a regulation) within the documentation, those materials remain property of their respective owners and your use of them may be subject to certain legal allowances (like fair use or the terms of the standard). Our inclusion of such materials is for transformative and informational purposes.The structure, methodology, and wording of our templates are the result of our expertise and effort. We may reuse generic knowledge or template components (which do not include your confidential information) in work for other clients, and by working with us you agree that we are free to use our general know-how and skills in future engagements. Of course, we will never share your confidential information with others (see the next section), and any specific customizations or proprietary content we create specifically for you will not be reused in a way that reveals your identity or sensitive information.Your license to use our materials is contingent on your payment of all fees due. If payments are not made in full, we reserve the right to revoke or suspend the license (for example, if a balance remains unpaid, you should not continue using the documents until that is resolved).

Confidentiality

Confidentiality is very important to us. In the course of our work together, each party (you and us) may receive confidential or sensitive information from the other. Confidential Information means any non-public information that a reasonable person would understand to be confidential or proprietary, including business plans, technical data, customer info, or, in our case, our internal templates or methods that we don't publicly disclose.Our commitment: Accel Comply agrees to keep all information you provide to us confidential. We will use your information only for the purpose of delivering the Services to you, and will not disclose it to anyone else without your permission, except as required to perform the Services (for example, if we collaborate with a subcontractor or advisor, which currently we do not anticipate, but if we did, they would be under similar confidentiality obligations) or as required by law. We typically include a mutual Non-Disclosure Agreement (NDA) clause in our service agreements, and we are also willing to sign a separate NDA if you require. Rest assured that any sensitive data, documents, or details about your business that you share with us will be handled with care and discretion.Your commitment: Likewise, if we share any of our confidential or proprietary information with you (for example, non-public aspects of our templates, pricing structures, or methodologies), you agree not to disclose it outside your organization or use it for any purpose outside the scope of our engagement. The delivered documentation itself is covered under Intellectual Property above (you can use it internally but not share or sell the templates). Here, we are referring to any other sensitive information you might learn about our business.Confidentiality obligations start from the moment you engage with us (even before a formal contract is signed, if information is exchanged) and continue even after the completion or termination of our agreement. If an NDA or contract is in place, it may specify a time period (e.g., 2-5 years) for confidentiality, but generally the obligation to protect trade secrets or personal data doesn't expire.Exceptions: Information that is already public (not due to a breach by the receiving party), or was independently developed or lawfully obtained by the receiving party outside of this agreement, is not considered confidential. If we are required by law or legal process to disclose confidential information (for example, a court subpoena), we will, if legally permitted, notify the other party so they can seek protection for that information.

Data protection and privacy

Accel Comply is committed to protecting personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR). In providing our Services, we act primarily as a data processor for any personal data that you (the Client) provide to us about individuals (for example, lists of employees, contact information, etc. that might appear in your policies or be provided during the project). You are the data controller for any such personal data. We will process any personal data you give us only on your instructions and only as needed to deliver the Services. We will not use or disclose that personal data for other purposes. If you require a formal Data Processing Agreement (DPA) to be in place (outlining things like subject matter, duration, nature of processing, confidentiality, sub-processors, etc.), we have a standard DPA available and will sign it upon request.We will apply appropriate technical and organizational measures to protect the information you share with us, including personal data. This includes using secure systems, restricting access to your information, and not keeping personal data longer than necessary for the Services. If we engage any sub-processors (third parties who might assist, such as IT providers), we will ensure they are under similar obligations, but currently our model is founder-led and we do not anticipate giving your data to any third party without your knowledge.For details on how we handle personal data collected through our website (such as data you enter in contact forms, or cookies and analytics data), please refer to our Privacy Notice available on our website. The Privacy Notice explains what data we collect from website users, how we use it, and your rights regarding your personal data. In brief, our site uses cookies and analytics tools to improve user experience and track aggregate usage; by using our site, you consent to such use as described in the Privacy Notice. We do not sell or misuse personal data – any data collected is used to operate and improve our service and to communicate with you as requested.If at any point you have questions or requests related to privacy or personal data (such as wanting to access or delete your data), you can contact us at the contact information provided on our site or in the Privacy Notice.Both parties agree to handle any personal or confidential data received from the other in compliance with applicable privacy laws and solely for purposes of the business relationship.

Limitation of liability

Use of the site and services is at your own risk. To the fullest extent permitted by law, Accel Comply and its owners, employees, or agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to these Terms, the Services, or your use of the website. This exclusion includes (but is not limited to) damages for lost profits or revenue, loss of data, business interruption, loss of business opportunities or goodwill, or the claims of third parties, even if we have been advised of the possibility of such damages. We are a small, focused service provider, and while we aim to deliver high quality, we cannot assume liability for things beyond our direct control or for how our work is used.To the extent legally allowed, our total aggregate liability for any and all claims arising under or related to these Terms or the provision of our Services shall be limited to the amount you paid us for the specific Service (or deliverable) that gave rise to the claim. For example, if you purchased a Core Pack from us and you have a claim related to that service, our liability would be capped at the fee you paid for the Core Pack. If no fee was paid (e.g. you are just using the free content on our website), then we owe you no damages. This cap on liability applies whether the claim is based on contract, tort (negligence, strict liability, etc.), or any other legal theory.Some jurisdictions do not allow certain liability exclusions or limitations. If you are entitled by law to a remedy that these Terms purport to restrict, nothing in these Terms is intended to limit your (or our) rights beyond what is permissible. In particular, we do not exclude or limit liability for our own willful misconduct or gross negligence, or for personal injury or fraud, or other liabilities that cannot be excluded under law. However, as a documentation service, the types of losses we foresee are chiefly economic; and those are what we are addressing with the limitations above.You acknowledge that the fees we charge for our Services reflect this allocation of risk. We are providing a service at a fraction of the cost of traditional consulting, and part of how we manage that is by limiting potential liability. In any event, we will not be liable for damages that are speculative, unknown, or not reasonably foreseeable.If you are using our website, note that while we strive to keep the site secure and free of bugs or malware, we cannot guarantee that use of the site will not cause any damage to your computer or network. Always use up-to-date antivirus and use caution when downloading files. We disclaim liability for any harm to your IT systems or loss of data that may occur from use of our website or downloadable content. We also make no guarantee that the website will be available at all times, and we won't be liable for any downtime.This Limitation of Liability section is an important part of our agreement. We encourage you to understand it and consider obtaining your own insurance if you need coverage for certain risks. We carry professional liability insurance as well, but again, our contract with you limits what you can claim from us.

Termination by client (cancellation)

Cancelling an order for a Pack: If you need to cancel your Order for a Documentation Pack, please inform us as soon as possible in writing (email is acceptable). Our cancellation and refund policy depends on the timing of the cancellation:If you cancel before we have begun any work, we will cancel the invoice or refund any payment received for that Order (note: If a significant amount of time has passed since ordering and we set aside time for your project, we reserve the right to retain a small portion of the fee or deposit to cover administrative costs, but we aim to be fair).If you cancel after we have begun work but before delivery, we reserve the right to retain any upfront deposit to cover the work performed up to that point. We will be transparent about what work has been done. Depending on how far along the project is, we may refund a portion of any amount you prepaid beyond the deposit. However, if substantial work was completed (for example, we are almost finished), we may determine that no refund is possible for the work done. In short, the 50% deposit is generally non-refundable once we start work, because it covers the effort invested.If you attempt to cancel after the deliverables have been sent, no refund can be given. Once you have received the compliance documents, you effectively have the product, and it cannot be "returned." At that point, the sale is final. We will of course still honor the included revision rounds to ensure your satisfaction, but we cannot undo the delivery of intellectual property.Please understand that due to the digital and custom nature of our Services, our ability to refund is limited once work is underway or completed. We will always try to be reasonable – for example, if you had an emergency reason to cancel, we might consider a fair resolution – but these are the general rules.Cancelling or opting-out of Care Plan: The Care Plan is an ongoing subscription (if you choose to continue it beyond any included period). If you are on a paid Care Plan (monthly or annual, though we typically do annual billing), you may cancel the auto-renewal effective at the end of the current paid term by providing us written notice (email is fine) at least 30 days before the renewal date. For example, if your annual Care Plan term is set to renew on January 1, you should notify us by December 1 if you do not wish to renew. If you cancel the Care Plan, you will continue to receive the included updates/support until the end of the period you paid for, and then it will not renew. We generally do not provide refunds for mid-term cancellation of the Care Plan; if you choose to terminate early, you simply won't be charged for future terms, but the current term remains paid. (The reason is that we may have allocated resources to be available for your updates throughout the year.)For Express Pack clients who opted into a Care Plan, you can also choose not to renew for a second year. Since Express clients are not automatically subscribed, you simply would not sign up for a renewal when offered. For Core/Plus clients who got a first year included, there is effectively no charge for that first year; if you do not want to continue with the Care Plan into year two, you can let us know before the renewal and you won't be billed for it.If you do nothing, by default we will assume you wish to continue the Care Plan after the included period, and we will issue an invoice for the next year's subscription (per the rate agreed or communicated). We will always remind you near the renewal time, and you are free to opt out. There is no long-term lock-in: each year's renewal is an opportunity to either continue or cancel.

Termination by Accel Comply

We reserve the right to terminate or suspend an ongoing project or subscription in a few rare circumstances:

If we terminate the agreement on our own initiative (not due to your breach), we will refund any fees for which work has not been delivered. For instance, if you paid in advance but we only completed part of the work, we would refund the portion corresponding to the undone work. We would also return or destroy (at your choice) any of your confidential materials we have, upon termination.If termination is due to your breach (for example, non-payment), we may end the Services immediately and retain any payments already made as compensation for work completed and as liquidated damages. We also may demand return or destruction of any deliverables that were provided but not paid for.

Effect of termination

Upon termination or cancellation of a Service for any reason, any provisions of these Terms which by their nature should survive will survive. This includes, for example, clauses related to payment obligations (to the extent any amounts are still due), Intellectual Property (our ownership and the usage restrictions on your license survive termination), Confidentiality, Liability limitations, and Governing Law/Disputes.If our engagement is terminated, you agree to cease using any deliverables that have not been fully paid for. If it was a subscription (Care Plan) that ended, you simply lose access to future updates and support, but of course you retain the documents you already have under the license granted (provided those were paid for).Termination or cancellation of a project does not prejudice any rights or remedies either party may have under these Terms or under the law.

Governing law and venue

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Denmark. We choose Danish law because Accel Comply is based in Denmark and we aim to have a consistent legal framework for our operations. Note that the United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to our Services (as they are services, not goods, and we explicitly opt out of its application).Jurisdiction: In the event of any dispute between us that we cannot resolve amicably, the courts of Denmark shall have exclusive jurisdiction. Both Accel Comply and the Client consent to the personal jurisdiction of the Danish courts. Unless otherwise required by law, any legal proceedings shall be brought in the competent courts located in Denmark (and, if a specific venue is needed, we designate the City Court of Copenhagen or the appropriate court closest to our registered office in Denmark). By agreeing to these Terms, you waive any objection to the Danish courts being an appropriate or convenient forum.If you are an international client, please be aware that this choice of law means that, to the extent possible, Danish law will be used to interpret the Terms and adjudicate any disputes. We value all our clients and will of course try to solve any issues informally first. Nothing in this section prevents us from seeking injunctive relief in any appropriate jurisdiction if necessary to protect our intellectual property or confidential information.

Miscellaneous

Entire agreement: These Terms, together with your Order details or any specific agreement we have in writing, constitute the entire agreement between you and Accel Comply regarding the Services. They supersede all prior understandings or agreements (whether oral or written) regarding the same subject matter. You acknowledge that you are not relying on any representation or warranty not explicitly stated in these Terms or the order documents. Any changes or amendments to this agreement must be made in writing and agreed by both parties (email is sufficient for this purpose, as long as it's clear).Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be deemed modified to the minimum extent necessary to make it valid and enforceable (or, if it cannot be made valid, it may be severed entirely). In any event, the remainder of the Terms will continue in full force and effect. Essentially, the invalid part won't invalidate the rest of our agreement.No waiver: If either party fails to enforce a provision of these Terms or delays in enforcing any right or remedy, it does not mean that they have waived their right. Any waiver of rights, in order to be effective, must be in writing and specific. For example, if we do not immediately enforce a late payment, that doesn't mean we waive the right to enforce it or other terms later.Assignment: You may not assign or transfer this agreement (or any of your rights or obligations under these Terms) to a third party without our prior written consent. We can assign our rights and obligations to a successor entity in the event of a merger, acquisition, or sale of our business, or to an affiliate, provided that the assignment does not reduce the protections for you under these Terms.Force majeure: Neither party will be liable for any failure or delay in performance to the extent caused by circumstances beyond their reasonable control, such as natural disasters, war, acts of terrorism, government restrictions, strikes, or widespread internet/power outages ("force majeure"). In such events, the affected party should inform the other and make reasonable efforts to resume performance as soon as possible. If a force majeure event continues for an extended period (e.g., more than 60 days), either party may have the right to terminate the affected Services with notice.Contact information: If you have any questions or need to send any notices under these Terms, you can contact us via the contact details provided on our website (e.g., our business email or mailing address). Likewise, we will use the contact information you provided for any official communications.Thank you for reading these Terms and Conditions. We encourage open communication – if anything is unclear or you have concerns about these Terms, please let us know. Our goal is to deliver excellent service in a transparent and fair manner. By working with Accel Comply, you're agreeing to these Terms, and we're excited to help you accelerate your compliance documentation needs in a hassle-free way!

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